Merrick Pet Care
  • 05-Jul-2017 to 03-Aug-2017 (CST)
  • Operations
  • Hereford, TX, USA
  • Salary
  • Full Time

Health, Dental, Vision, LTD, Long Term Care, Life, 401k, Paid Time Off, Paid Holidays

Position Title: Technical Manager

Reports to: Directory of Food Safety & Quality

Location: Hereford, TX

Company Information:

Founded in 1988, Texas-based Merrick Pet Care, Inc. is a leader in natural and organic pet food. With a mission to create the most nutritious and wholesome food, Merrick families take better care of their pets by cooking up nutritious real whole foods for pets. All foods are made using only the freshest ingredients grown by local farmers. The company offers a wide variety of dry and wet foods, as well as treats, that are available nationally at independent pet specialty stores, Petco, and online via select retailers. In April 2012, Merrick Pet Care Inc. acquired Castor & Pollux and its ORGANIX, Natural Ultramix and Good Buddy food and treats for pets. These brands are available at PetSmart, natural grocery, and online via select retailers. For more information, visit or

Company Benefits:

  • Competitive compensation package
  • 401k matching program
  • Comprehensive health benefits package
  • Paid Time Off (PTO) plus company holiday schedule (10 days)
  • Company computer. Tablet, home internet expense and cell phone for approved positions
  • Education reimbursement program
  • Pet Adoption Program
  • Employee Assistance Program (EAP)
  • Extensive on-the-job training
  • Leadership and career development opportunities

Position Summary: 

This position is responsible for the overall success of food safety and food quality to ensure that products meet the required specifications and design for Merrick Natural Petworks. This role will be an integral component to support compliance and all other areas of food safety and quality assurance. This is a management role that reports directly to the Director of Food Safety and Quality. The Technical Manager could be required to oversee and direct departmental and company-wide needs'including training and development as necessary. The Technical Manager will be responsible for managing the Food Safety Plan and internal food safety and/or quality audits. Position will cooperate with other management to formulate and establish company policies, operating procedures and overall goals.

Primary Responsibilities:

Performs and/or Oversees Food Safety and Quality Assurance Management Functions that include:

  • Product Specifications
  • Supplier Approval
  • Food Safety Plant (SOP's, SSOP's, QM's, etc.)
  • Sanitation
  • Good Manufacturing Practices
  • Product Withdrawals/Recalls (Mock or Otherwise)
  • Personnel Training and Development
  • Manage Analytical and Microbial Lab Data
  • Provide Solutions for Technical, Procedural or Any Other Problem or Issue
  • Preparation, Support and Management of Audits'GFSI and/or Identity Preserved
  • Food Defense
  • Document Control
  • Pest Control
  • Calibrations
  • Finished Product Releases
  • Pet Parent Complaints'Investigations, Corrective Actions & Preventative Measures

Performs other activities as directed by acting manager or supervisor

Basic Qualifications:

Education and Experience:

  • Bachelor's degree and 1+ years of professional experience in a related field OR High School Diploma (or G.E.D equivalent) and 3+ years professional experience in a related field.
  • 1+ years experience in design/maintenance/implementation of HACCP and other Food Safety & Quality Assurance programs required.
  • Experience in food manufacturing (pet or human) preferred.

Skills and Knowledge:

  • Detail Oriented
  • Problem Solver
  • Ability to Perform Analysis and Validate Results
  • Proficient in Basic Computer Skills such as Microsoft Office applications
  • Strong Communication Skills
  • Organization Skills
Merrick Pet Care
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