Merrick Pet Care
  • 02-Mar-2020 to 01-May-2020 (CST)
  • Information Technology
  • Hereford, TX, USA
  • Full Time

Health, Dental, Vision, Life, Long Term Care, Short Term Care, 401k, Paid Time Off, Paid Holidays


At Merrick, we don't just make pet food. We make the Best Food Ever. Founded in 1988, Texas-based Merrick PetCare is a leader in natural and organic pet food. We believe that our people are the source of our competitive advantage, and as we invest in our people, we invest in our shared future. 

When you join Merrick PetCare in Hereford, TX you are not only joining a leader in natural and organic pet food, you are joining a tight knit community focused on creating the most nutritious and wholesome food for pets.

Join Us: Our growing company is looking for an IT Systems Support professional  that will provide support to enterprise and business use applications, interfaces and support systems required for business operation, including desktops, notebook and network infrastructure, providing advice, guidance and assistance to end users. You will  work in a small team that manages all aspects of systems - from user support to servers, and networks.

Qualified candidates will have functional knowledge

Primary Responsibilities:

  • Manages a variety of IT infrastructure services, including the administration of voice, network, server and/or storage environments; including but are not necessarily limited to after-hours support and operation of the computer facilities, systems security, enterprise backup management, security and the development, management, maintenance of the IT infrastructure and support of a mobile workforce.
  • Provide support for all desktops, notebooks and thin clients in a hybrid MS operating systems/ Apple OS X enterprise, including Active Directory maintenance, DNS support, and Citrix Desktop support.
  • Work with the IT team to continually improve operational processes and other departmental processes.
  • Responsible for support and the implementation of system enhancements (software and hardware updates).
  • Implement and support Apple mobile devices (iPhone and iPad) for the company. Maintain relationships with multiple carriers.
  • Support enterprise mobile software applications.
  • Participate in on-call support.

Basic Qualifications:

Education: Computer Science/Information Systems degree, related degree or equivalent work experience

Certifications and Professional Credentials required: MCSA/MCSE or significant work towards a certification; MCDST certification or significant work experience; CCENT certification or significant work experience

Experience Required: 

  • Windows XP/Vista/7/8/10 support 2 yrs+
  • Basic knowledge of Windows 2K8/2K12 Server administration 1 yrs+
  • Strong Windows Desktop support and management skills
  • Strong hardware management experience with Dell desktops, notebooks and thin clients
  • Strong Apple OS X support and management skills
  • Excellent communication and documentation skills
  • Strong problem solving and troubleshooting skills

Ideal candidates will have experience working with: 

  • Basic programming skills with the ability to design formal solutions in response to given requirements/needs
  • Basic knowledge of telecommunications including ShoreTel IP telephony.
  • Basic understanding of Cisco routers, switches and firewalls
  • Basic understanding of 802.11 wireless network management and security
  • Basic understanding of Citrix, Hyper-V environments and/or other virtual environments

Merrick is an equal opportunity employer

 THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INDIVIDUALS ASSIGNED TO THIS JOB. THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED OF INDIVIDUALS SO CLASSIFIED.

Full Job Description
Merrick Pet Care
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